|UK Hydrographic Office||
We provided Quality Manager support to the IT Department to develop a quality management system in preparation for ISO 9001 certification.
|Vehicle Inspectorate (now Vehicle and Operator Services Agency)||
We provided Business Analyst support to assist the client in establishing a contract for outsourced IT services with a new service provider for the strategic and tactical services required by the Agency.
|Child Support Agency||
We provided Quality Consultant support to the Agency in the Customer Materials (customer letters) area of the Child Support Reform Programme to enable it to deliver its products on time.
|National Crime Squad (now Serious Organised Crime Agency)||
We provided Quality Manager support to the Client to improve its project management and to prepare for a new quality management system.
We provided Business Change Analyst support to assist the Information Systems (IS) department to define a new Target Operating Model and to initiate implementation. This included summarising IS customer feedback, organisinga range of Business Change activities, documenting the IS TOM, and developing a vision for IS's evolution beyond 2014.
|Rural Payments Agency||
We provided Process Consultant support to the Agency to reengineer its IT department to transform it into a dynamic function capable of effectively managing relationships with internal customers and delivery from external service providers.
|Office for Harmonization in the Internal Market||
We provided Quality Expert support to OHIM to define its processes, develop its staff and managers, develop its quality management system (QMS), extend the QMS through the organisation, orchestrate the successful ISO 9001 certification process and advise on integration with other management systems (information security, environmental, and occupational health and safety).
|The Post Office||
We provided Quality Manager support for the Development Department of the International Computers Ltd (then Fujitsu) division that provided IT services for the Post Office Counter Automation Programme to enable it to strengthen its organisation, programme planning and testing.
|Save & Prosper||
We provided Quality Manager support for the outsourced IT department managed by Computer Sciences Corporation to assist it in improving its organisation and delivery of services.
We provided Quality Analyst support to the Millennium Programme to prepare the company in response to the year 2000 systems issue.